Telecare

Telecare is the continuous, automatic and remote monitoring of real time emergencies and lifestyle changes.

If you have specific needs and would like to speak to Tunstall about tailoring a package to your needs please call toll free 1300 760 333 (in ) or +617 3637 2200 (international).

Click here to download Tunstall's independant living brochure.

Click here to download Andrew's story.

Click here to download Colin's story.

Click here to download Collie's story.

Alarm Unit - Tunstall 400 'T400'
	T400 is designed to support people living in their own homes. Provided standard with a hands free radio trigger, the T400 can be used to raise an alarm call from anywhere in the home by simply pressing the radio trigger, or the large illuminated red button on the unit. Activated alarm calls are received at the dedicated 24 hour response centre, where a telecare consultant will speak to the client and seek the appropriate assistance for their needs. The T400 can be interfaced with one hard wired and 12 radio sensor inputs, allowing it to monitor a wide range of events in the home. T400 data sheet

Alarm Unit - Tunstall 4000 'T4000'
	Tunstall’s T4000 is an intelligent home unit with capabilities that extend way beyond the boundaries of the traditional community alarm. It can be used with a wide range of personal alarms, talk back speech triggers, cordless telephone handsets and fall detectors. The T4000 can be used to detect activity, inactivity, carbon monoxide, smoke, and even temperature changes. It has a wide variety of dialling options, allowing an individual to be dialled if certain sensors are activated, and the 24 hour response centre to be dialled for others. The T4000 can be interfaced with one hard wired and 25 radio sensor inputs, allowing it to monitor a wide range of events in the home. T4000 data sheet

Alarm Unit - Vitaris Caresse (New Zealand & Singapore only)
	The Vitaris Caresse is designed to support people living in their own homes. Provided standard with a hands free radio trigger, the Vitaris Caresse can be used to raise an alarm call from anywhere in the home by simply pressing the radio trigger, or the large illuminated red button on the unit. Activated alarm calls are received at the dedicated 24 hour response centre, where a telecare consultant will speak to the client and seek the appropriate assistance for their needs. The Vitaris Caresse can be interfaced with one hard wired and 15 radio sensor inputs, allowing it to monitor a wide range of events in the home. Vitaris Caresse data sheet

Personal Radio Trigger - Gem
	Worn round the neck, on the wrist or attached to an item of clothing, Tunstall’s Gem personal trigger allows a call for help to be raised anywhere in the home or garden. Once interfaced with an alarm unit, the gem works up to 50* meters from the alarm unit. The Gem is water resistant allowing it to be worn while bathing and features a large button for easy activation. The Gem is powered by a lithium battery allowing up to five years life. *Range of the Gem may be affected by building material used in the home.

Personal Radio Trigger - Amie
	Tunstall’s Amie is a discreet, attractive personal trigger that comes with a neck cord and belt clip. Other wearing options include a wrist strap, pocket clip and key fob. Once interfaced with an alarm unit, the Amie works up to 50* meters from the alarm unit. The Amie is water resistant allowing it to be worn while bathing and is slimline for comfort and convenience. The Amie is powered by a lithium battery allowing up to five years life. *Range of the Gem may be affected by building material used in the home.

Trigger - Pull Cord
	Tunstall’s radio pull cord can be strategically placed around the home, to provide the client with a convenient means of summoning help in an emergency. The radio pull cord is used in areas where personal triggers are unlikely to be worn e.g. positioned next to the bed, in the bathroom or toilet. A hard wired pull cord is also available. Pull Cord data sheet Note: This product is adapted for the Asia Pacific region to suit local telecommunications requirements, local voltages, and transmit at 312MHz.

Trigger - Pneumatic or Puffer Switch
	Tunstall’s pneumatic or puffer switch is manufactured to be sufficiently sensitive for a client to blow gently with their mouth or to touch softly in order to activate an alarm call to the response centre.

Peripheral - Bed Occupancy Sensor
	Tunstall’s bed occupancy sensor detects if the bed is not occupied during a preset time. The sensor can be tailored to each individual allowing them to get up through the night, but will activate an alarm call if they do not return within a certain time frame. The bed occupancy sensor will also detect if someone has not gone to bed at night, or got out of bed in the morning, activating an alarm call to the 24 hour response centre. The sensor can also be interfaced with X-10 controllers to trigger lights to come on and go off to reduce the likely hood of tripping or falling during the night. Bed occupancy sensor data sheet Note: This product is adapted for the Asia Pacific region to suit local telecommunications requirements, local voltages, and transmit at 312MHz.

Peripheral - Chair Occupancy Sensor
	Tunstall’s char occupancy sensor monitors chair occupancy and generates an alarm based on pre programmed requirements of either activity or non-activity. Chair occupancy sensor product data Note: This product is adapted for the Asia Pacific region to suit local telecommunications requirements, local voltages, and transmit at 312MHz.

Peripheral - Fall Detector
	Tunstall’s fall detector monitors when a client has fallen. Using an intelligent two stage detection process, the fall detector is able to detect genuine falls. When an impact is sensed, the fall detector wakes up from its idle state. A second sensor then examines the client’s is in a lying position before the process continues. If this state is unchanged after 15 seconds, the device registers an emergency and sends a radio alarm signal to the home unit, which then initiates a call to the response centre. Fall detector data sheet Note: This product is adapted for the Asia Pacific region to suit local telecommunications requirements, local voltages, and transmit at 312MHz.

Peripheral - Pressure Mat
	Tunstall’s pressure mat monitors movement in specific areas, such as next to the bed or by the bathroom. If the sensor has not been activated (walked upon) within a set period of time an alert is sent through to the 24 hour response centre. Conversely an alert can be sent through to the response centre or carer any time it is walked upon. This may be beneficial when used for clients who are prone to wondering. Pressure mat data sheet Note: This product is adapted for the Asia Pacific region to suit local telecommunications requirements, local voltages, and transmit at 312MHz.

Peripheral - Passive Infra Red Detector 'PIR'
	Tunstall’s PIR is a wireless movement detector that can be used for both activity and inactivity monitoring. PIR solutions sheet Note: This product is adapted for the Asia Pacific region to suit local telecommunications requirements, local voltages, and transmit at 312MHz.

Peripheral - Property Exit Sensor
	Tunstall’s property exit sensor monitors for people leaving a building at unusual times of day or night. If the clients leaves the building and does not return within the pre set time frame an alarm call will be activated. Additionally, if the monitored door is left open, even if the client has returned, an alarm call will be activated. The property exit sensor can also be linked to external lighting to provide greater protection. Property exit sensor data sheet Note: This product is adapted for the Asia Pacific region to suit local telecommunications requirements, local voltages, and transmit at 312MHz.

Peripheral - Epilepsy Sensor
	Tunstall’s state of the art nocturnal epilepsy sensor is placed underneath the bed sheet and monitors the user’s vital signs including heart rate and tonic clonic shakings whilst in bed. The sensor may detect a range of epileptic seizures. Upon detection of such a situation, an alarm call will be raised to the 24 hour response centre to ensure the appropriate action can be taken. Epilepsy sensor data sheet Note: This product is adapted for the Asia Pacific region to suit local telecommunications requirements, local voltages, and transmit at 312MHz.

Peripheral - Flood Detector
	Tunstall’s flood detector is a neat, unobtrusive wireless sensor that can provide an early warning of potential in home flood situations. The sensor is placed under the sink, basin or next to the bath. If the detector senses water, the unit will provide two types of alarm. The first is a local audible alarm to alert the client to turn off the water, and the second to the base alarm unit, which will automatically raise a call at the response centre. Flood detector data sheet Note: This product is adapted for the Asia Pacific region to suit local telecommunications requirements, local voltages, and transmit at 312MHz.

Peripheral - Smoke Detector
	Working similar to a normal smoke alarm, Tunstall’s smoke alarm provides an audible alert, as well as activating an alarm call the 24 hour response centre so that immediate assistance for the client can be sought.

Peripheral - Enuresis Sensor
	Tunstall’s enuresis sensor is a thin, waterproof and durable mat that detects moisture. Placed between the sheet and mattress, the enuresis sensor diminishes the need to wake or bother a client, and reduced discomfort by notify of any incidents. Enuresis sensor product data Note: This product is adapted for the Asia Pacific region to suit local telecommunications requirements, local voltages, and transmit at 312MHz.

Peripheral - Natural Gas Detector
	Tunstall’s natural gas detector provides an early warning of dangerous levels of natural gas in the home. Working in conjunction with the gas valve controller, the unit will automatically turn off the gas supply to the property or individual appliance should dangerous levels of gas be detected. In addition, the gas valve controller will also automatically raise an alarm call, to enable the most appropriate action to be taken. Using the key switch, the gas supply can easily be reinstated once the situation has been resolved. Gas detector solutions sheet Note: This product is adapted for the Asia Pacific region to suit local telecommunications requirements, local voltages, and transmit at 312MHz.

Peripheral - Carbon Monoxide Detector
	Tunstall’s carbon monoxide detector warns of dangerous CO levels in a room. A wireless and mains powered version is also available. Carbon monoxide detector solutions sheet Note: This product is adapted for the Asia Pacific region to suit local telecommunications requirements, local voltages, and transmit at 312MHz.

Peripheral - Temperature Extremes Sensor
	Tunstall’s temperature extreme sensor monitors for low and high temperature extremes and rapid changes in temperature. These may be evident during unseasonably cold or hot weather, or during the build up of heat in a kitchen. Temperature extreme sensor data sheet Note: This product is adapted for the Asia Pacific region to suit local telecommunications requirements, local voltages, and transmit at 312MHz.

Peripheral - Pillow Alert Solution
	Tunstall’s pillow alert vibrates to provide an alert to a sleeping user. This alarm can be interfaced with a smoke alarm and is specifically designed for users with hearing difficulties. Pillow alert data sheet Note: This product is adapted for the Asia Pacific region to suit local telecommunications requirements, local voltages, and transmit at 312MHz.

Accessory - Gem Easy Press Adapter
	Tunstall’s easy press adapter for the Gem personal radio trigger makes it easier for people with limited dexterity or ability to activate an alarm call. Made of clear, easy to clean plastic, the adapter clicks securely into the back of the Gem providing the user with a larger surface area to press and raise an alarm with little effort.

Accessory - Amie Easy Press Adapter
	Tunstall’s easy press adapter for the Amie personal radio trigger makes it easier for people with limited dexterity or ability to activate an alarm call. Made of clear, easy to clean plastic, the adapter clicks securely into the back of the Amie providing the user with a larger surface area to press and raise an alarm with little effort.

Accessory - Radio Output Module 'ROM'
	Tunstall’s ROM allows other compatible devices, to transmit a signal to a Tunstall home unit and other Tunstall telecare enabled systems. Tunstall’s ROM eliminates the need to hard wire a sensor or detector to the alarm unit.

Accessory - KeySafe
	The KeySafe holds up to five keys and attaches securely to any wall or flat surface with mounting hardware included. The StrongBox design has a solid track record for unmatched quality and security. Enables safe and secure storage of a spare key conveniently located for emergency access.